FAQs

No, you can place an order without registration. But we highly recommend that you register to take advantage of our offers and promotions that are exclusive to registered members. We have many surprises to come!

Click Sign up and you will be sent to a different page to create an account. Fill out the form completely and click CREATE ACCOUNT when completed. A confirmation email will be sent to activate your new account.

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.

No, we only ship to the customer's address once your order is placed and processed.

Yes. Once you’ve placed your order, an order confirmation message, which will contain your order details, will be emailed to you. If an email does not appear to have been received, please check your spam folder.

We are not responsible for customs charges. Customs may charge their own fees which are not associated with our shipping cost. They are their own entity and reserve the right to charge as they see fit.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

The shipping rates vary by your location and the size of your order. The easiest way to find out the exact shipping rate for your location and order is to go through the process of placing an order.

We begin processing your order immediately after it has been placed, however, we ask for 3-5 business days for us to prepare and ship your item.

Yes, we do ship everywhere.

Sorry, we can't ship to a PO box.

In the unlikely event you have received the wrong item, please contact our support team immediately and they will guide you how to return an item.

Please contact our support team immediately with a photo of your damaged or faulty item and they will guide you how to return the faulty or damaged item and get the correct one.

There could be certain circumstances beyond our control where you could receive a damaged / defective product. We ONLY accept return requests for products with manufacturing defects. Other than the manufacturing defect no other condition shall be considered for return request. For concerns with a damaged or defective device, please reach out to us as soon as possible at info@desiworldaesthetic.com for further assistance and we hope for a chance to turn your experience around.

Desi World Aesthetic is a proud to be able to provide customers with affordable jewelry to fit their aesthetic. We currently hold imitation jewelry in our collections. CARE: Avoid Heat & Chemicals Like Perfume, Alcohol, Etc. Clean With Dry Cotton Cloth Pack In An Air Tight Container After Use.

The best and easiest way is to subscribe to our newsletter and follow us on social media, where we post all the information beforehand!